Rise Of Remote Monitoring Tech Opens Door For Managed IT Services Sales
Clients’ desire to have safe, secure offsite system monitoring ties into the value proposition behind TeamLogic IT’s core service offering
The idea of being able to monitor crucial IT systems anytime, from anywhere, is very appealing to small business owners. That’s why so many of them have partnered with their local TeamLogic IT franchise for this and many other services.
Now, with the continual improvement of different types of on premise-and-cloud-based monitoring systems, this line of business is proving even more lucrative for franchise owners, says Chuck Lennon, Executive Vice President.
Key component of managed IT services
“One of the major elements of our managed IT services platform is the capability of remote monitoring,” Lennon says. “Business owners were trying to do that themselves, and unless they were very savvy with different systems, they were not having success.”
A managed IT services contract allows the TeamLogic IT team to be a full-service technology provider, and also much more. Everything from remote monitoring of backups and other everyday operations is coupled with cybersecurity and other threat protection, creating a suite of services to cover all IT-related needs.
Product evolution requires ongoing evaluation
At the same time, TeamLogic IT is looking at new hardware, software and cloud capabilities as they come online, so clients are kept in the loop. That’s important, given the dizzying pace of technological advancement today.
“In the same way they didn’t have time to do their own remote monitoring, business owners certainly don’t have time to keep up with literally hundreds of new products that range from rack-based backup hard drives to new apps for their company smartphones and tablets,” Lennon says. “TeamLogic IT offers the people and the expertise to do that job for them. We take all those pieces, pull them together and put a program into place that fits the client’s budget and also provides strong revenue for our franchise owners.”
TeamLogic IT is the technology franchise small and medium-sized businesses increasingly rely on for turnkey support. TeamLogic IT’s managed IT services contracts give clients peace of mind about their technology needs, and provide franchise owners with a steady, predictable revenue stream. The company now serves a wide and growing variety of clients in every business sector, from tourism and hospitality to health care, legal and accounting. Along the way, TeamLogic IT has grown to more than 150 locations around North America and continues to expand in both new and existing markets.