Start a MSP Business Named 1st Place Winner in the Channel Futures MSP 501 “MSP of the Year”
Annual accolade recognizes world’s biggest and most successful managed service providers
As it closes in on naming the MSP of the year, Channel Futures’ editorial staff sat down with TeamLogic IT President, Dan Shapero, for a conversation about how the highly successful managed IT services provider continues to adapt and grow in a changing economy and IT landscape.
They had this to say about the TeamLogic IT franchise opportunity: “The company displays excellence in business efficiency and business model innovation. We cannot emphasize enough that these folks have demonstrated the nimbleness necessary to pivot to meet industry trends. They also have the guts to make risky moves to well-position the business. Moreover, they have the discipline to structure operations to achieve maximum efficiency in service delivery.”
Here are some highlights of that interview, the entirety of which can be found here:
On adapting to industry trends:
“Our model works so well because we attract seasoned executives ready to invest in the success of their TeamLogic IT franchise,” Shapero said. “Adoption for managed IT services has grown over the past five years to contribute to over 50% of our revenue streams. The ever-growing threat of cybersecurity and the need for cloud services and business continuity have driven business owners to our organization to take advantage of our best practices, standards and nationwide network of managed IT service providers.”
Changing with the times:
“We have evolved as the industry has evolved,” he said. “We were an early adopter of remote monitoring and management (RMM) for remote support. By educating the market on the benefits of flat fee IT service from a trusted advisor, we helped shape the trend. We launched a solutions bundle for cybersecurity essentials last year. This was very well received by our franchise network and their clients.”
Adapting to a pandemic:
“Like many businesses, this year we all worked from home,” Shapero said. “As a result of the pandemic, we put together a comprehensive work-from-home program for our franchise network and for their clients. We started with health and safety, followed by marketing, sales under the new normal, and work-from-home technology solutions addressing work from anywhere. We developed partnerships and solution bundles to address the work-from-home challenges of communications and security while working remotely.”
Planning for 2021 and beyond:
“We continue to see strong demand for our brand and will expand our franchise network accordingly,” he said. “From a technology standpoint – cloud adoption, advanced security for compliance and workforce education will drive demand. The caliber of our franchise owners and their commitment to customer service as a trusted adviser will position us to take advantage of the growing market opportunity.”
TeamLogic IT is the technology franchise small and medium-sized businesses increasingly rely on for turnkey support. More than that, if you want to start an MSP business, TeamLogic IT is the way to go, because our managed IT services contracts give clients peace of mind around their technology needs, and provide franchise owners with a steady, predictable revenue stream. The company now serves a wide and growing variety of clients in every business sector, from tourism and hospitality to healthcare, legal and accounting. Along the way, TeamLogic IT has grown to more than 200 locations around North America and continues to expand in both new and existing markets.