TeamLogic IT Franchises Boast High Retention Rates for Tech Industry
Employee retention is one of the hardest challenges a small business owner faces, but TeamLogic IT gets, and keeps, top talent easily
Many business owners think that when the economy is sluggish, they don’t have to work hard to keep employees. TeamLogic IT franchise owners, however, work hard to keep the best IT techs on board no matter what, and that’s why TeamLogic IT succeeds where so many competitors fail.
“The idea that you can ignore your people during a slow period because they won’t jump ship is foolish,” says Chuck Lennon, President. “People are not going to stay in a job where they are not valued and supported. TeamLogic IT franchise owners have access to the best and most up-to-date equipment, technology and training, so hiring and retention are a cornerstone of our success.”
Ongoing training keeps techs sharp
Training, in particular, is a differentiator between TeamLogic IT and other players in the market. Because of its deep ties to national software and firmware vendors, TeamLogic IT can — and does — offer the latest technology to clients. And that means that techs are on the forefront of installation and service know-how.
“A big part of our whole managed IT services model is that we keep up with trends, so that we can recommend upgrades and improvements,” Chuck says. “But we also have to be able to service what we sell, and so we put a great deal of time and effort into training for our techs. They’re the best and brightest in the market, because they are on the cutting edge of whatever new technology is out there. They love being able to run circles around the other players in their local markets.”
From tech to owner: growth opportunities
That competitive edge also shows itself when TeamLogic IT franchise technicians decide that they are ready to strike out on their own. Rather than be seen as a competitors, they often wind up with an adjacent territory where their new business complements the existing one in terms of service and support.
“We love it when someone within the TeamLogic IT family wants to take that next step,” Chuck says. “We are firm believers in building the brand within a marketplace, and often that means someone leaving an existing TeamLogic IT franchise and setting up shop nearby.”
“Our territories are structured in a very specific way, with a solid base of businesses that can become clients. In many markets where we have multiple operators, they often will loan each other techs and pitch in on big jobs,” he continues. “The client doesn’t differentiate between TeamLogic IT franchise locations — all they know is that the job is done, done well and done on time.”
TeamLogic IT is the technology franchise small- and medium-sized businesses increasingly rely on for turnkey support. TeamLogic IT’s managed IT services contracts give clients peace of mind around their technology needs and provide franchise owners with a steady, predictable revenue stream. TeamLogic IT now serves a wide and growing variety of clients in every business sector, from tourism and hospitality to healthcare, legal and accounting. Along the way, TeamLogic IT has grown to more than 80 locations around the United States and continues to expand in both new and existing markets.