TeamLogic IT Franchise is Both Technology Vendor & Valuable Business Partner
Seeing things from both sides of the table makes TeamLogic IT services franchise owners a small business’ source for advice and support
Small- and medium-size businesses value the products and support they get from their vendors. They also rely on input from trusted advisors when it comes to growth strategy, operational metrics and other core business functions. With a TeamLogic IT services franchise team, they get both.
That’s because the managed IT services model that TeamLogic IT pioneered more than a decade ago positions every franchise owner as a trusted advisor, not just someone who is selling equipment or services, says Chuck Lennon, Executive Vice President.
One-time visits become ongoing partnerships
“Often a TeamLogic IT franchise owner will come in for a specific problem, often a real emergency that only a cybersecurity franchise team knows how to fix, and offer a solution on how to fix it,” Lennon says. “And then he or she can talk to that business owner about how to keep the issue from recurring. That builds trust, and a relationship begins to form.”
The break-fix first call then becomes an ongoing relationship through a managed IT services contract, which gives that business owner peace of mind thanks to turnkey coverage of their IT needs. It also provides the franchise owner with security, thanks to the steady, predictable income it provides.
Advice and input sought to fuel business growth
As that relationship deepens, the TeamLogic IT franchise team is asked to weigh in on technology needed to support business objectives involving growth and expansion. It’s a wise move on behalf of the business, and only fuels growth for the franchise as well, Lennon notes.
“If you’re going in to make recommendations about software, hardware, cloud computing, security measures … anything in the IT world, you’re going to have first bite at the apple when it comes to getting that purchase contract,” he says. “And that’s because as a TeamLogic IT owner you have proven that you know what you’re talking about, and that you’re a trustworthy partner who knows that your clients’ success is your success.”
TeamLogic IT is the technology franchise small and medium-sized businesses increasingly rely on for turnkey support. TeamLogic IT’s managed IT services contracts give clients peace of mind about their technology needs, and provide franchise owners with a steady, predictable revenue stream. The company now serves a wide and growing variety of clients in every business sector, from health care, legal and accounting to construction and manufacturing. Along the way, TeamLogic IT has grown to more than 200 locations throughout North America and continues to expand in new and existing markets.