TeamLogic IT Franchise Produces Managed Services Toolkit for Mobility
The first of a series of new services kits is designed to help franchise owners capitalize on the growth in mobile devices in the workplace
Ask any TeamLogic IT franchise owner what he or she loves about the company, and they’ll usually bring up all the home-office support. From marketing templates to frequent calls and coaching sessions on sales tactics, owners know that the corporate office has their back.
That support extends to penetrating new markets and capitalizing on trends. The best example may be a toolkit that’s been rolled out around mobile devices and mobility, says President Chuck Lennon.
Toolkits boost sales and support
“What we wanted to do was help our TeamLogic IT franchise operators capitalize on the explosive growth in mobile devices,” Chuck explains. “It addresses the marketing aspects, so that owners know how to market managed services to businesses with a lot of mobility issues. It tackles operational aspects, as well, so that our people know how to package and price those managed services in such a way that they can easily bring in new business and add more value to the clients they already support.”
TeamLogic IT has two more toolkits in development: one will cover cloud services, and the next will tackle security issues. Like this first kit, they will be designed to be as comprehensive as possible and give TeamLogic IT franchise owners a serious leg up on local and regional competition.
One resource, many answers
“We are thrilled with what we put together,” Chuck says. “It’s really mobility solutions in a box. There are a lot of moving parts to mobility services, and this is a single source that really helps our franchisees get their arms around it. After that familiarity is achieved, then they are able to sell managed services at a price point that lets them make some money, and then deliver those services in a reliable way so that the client is extremely pleased and open to discussing even more ways to collaborate with that franchise.”
The toolkits are just the latest way that TeamLogic IT listens to, and learns from, its growing network of franchises.
“We are on the phone, or visiting, with our people all the time to provide ongoing training,” Chuck says. “They are uniformly pleased with the marketing and sales support we give them, and our tech support is best-in-class thanks to the network of IT professionals we have around the country. Now we are able to take elements of all that support, bring it together in a single package, and get that out to our teams. We think it’s a huge advance in what we are able to do for, and with, our franchise owners, and we know they agree.”