TeamLogic IT Franchise’s Managed IT Services Model Pays Off Big During Shutdowns
The ability to offer a solution not just to current problems, but future ones, has been a game-changer for franchise owners coast to coast
When a TeamLogic IT technology franchise owner, or their sales teams, talk with small- and medium-sized businesses about managed IT services, they usually get a lot of interest. That’s because the idea of having a trusted advisor and partner stay on top of tech needs, so the business owner can run the business has a lot of appeal.
Still, some operators have been slow to see the value. And they were the ones caught flat-footed when America sheltered at home for much of March and April, because they didn’t have the technological tools in place to retain current business and bring in new customers.
Virtual business operations soared overnight
“If you were running a small business, and didn’t have a virtual-operations platform, you were stuck,” explains Chuck Lennon, Executive Vice President. “It’s more than just downloading software and sending meeting invites via email. Do you have cameras? Do you have cybersecurity measures to keep those cameras, and other peripherals, from being hacked?”
Many did not, and they suffered while businesses with a TeamLogic IT managed IT services contract had what they needed to move operations online and/or into the cloud — and also someone they could call with problems, questions or ideas.
Trusted advisor business model has huge dividends
“A TeamLogic IT franchise owner isn’t just a vendor; he or she is a partner with their clients,” Lennon says. “They have regular meetings where they talk about the tech challenges of today, and the needs of tomorrow, for that particular type of business. And then they oversee the installation and servicing of what we’ve advocated for, so it’s not just ‘plug in and go’ where we’re concerned.”
That ability, and willingness, to put TeamLogic IT’s reputation on the line is very meaningful to businesses, and it’s why the brand has continued to grow, and be profitable, even during the COVID-19 pandemic and economic slowdown that has generated. It’s also why TeamLogic IT will emerge even stronger, and more trusted, by businesses around the country even more going forward, Lennon says.
TeamLogic IT is the technology franchise small and medium-sized businesses increasingly rely on for turnkey support. TeamLogic IT’s managed IT services contracts give clients peace of mind around their technology needs, and provide franchise owners with a steady, predictable revenue stream. The company now serves a wide and growing variety of clients in every business sector, from tourism and hospitality to healthcare, legal and accounting. Along the way, TeamLogic IT has grown to more than 200 locations around North America and continues to expand in both new and existing markets.