TeamLogic IT Franchises Receive CompTIA Managed Services Trustmark
Certification programs support and supplement ongoing internal training and development to allow for the most comprehensive client service
TeamLogic IT franchise owners understand the value of training. Even before they open for business, they are immersed not only in business-operations training, they also begin the ever-evolving work of learning the ins and outs of the IT world.
Franchise owners also pursue outside education alongside TeamLogic IT’s internal training and development programs. Many partner with CompTIA to achieve the organization’s Managed Services Trustmark and its Security Trustmark, respected industry credentials that show a dedication to the best practices possible for technology service delivery and customer interaction.
Managed services distinction fits business model
Given TeamLogic IT’s industry leadership in the managed IT services space, the Managed Services Trustmark is a natural for franchise owners. It is awarded after thorough review of aspects including organizational structure, technologies tools and systems, standard operating procedures and IT service-specific activities. Customer references also must be provided.
“Receiving this honor means a TeamLogic IT franchise has done a lot of hard work, and it’s also work they are doing every day regardless,” says Chuck Lennon, Executive Vice President. “We value our ongoing relationship with CompTIA and are so pleased that our franchise owners are deepening their commitment to training and service excellence by pursuing the Trustmark designation.”
Security award also highly desirable
The rise of TeamLogic IT franchises pursuing CompTIA’s Security Trustmark also makes sense, given the brand’s heightened focus on cybersecurity services. This award, based on the NIST Cybersecurity Framework, demonstrates compliance with key industry regulations such as HIPAA. It involves an internal audit and third-party assessment around a TeamLogic IT franchisee’s ability to help clients identify, detect, protect, respond and recover from a security incident.
“We continue to broaden our cybersecurity platforms around hardware and software, as well as consulting services, because our clients tell us this is one of their top IT concerns,” Lennon says. “By partnering with CompTIA for this review, franchise owners are sending a message that they are willing to step up and do what it takes to be a valued and valuable business partner.”
TeamLogic IT is the technology franchise small and medium-sized businesses increasingly rely on for turnkey support. TeamLogic IT’s managed IT services contracts give clients peace of mind about their technology needs and provide franchise owners with a steady, predictable revenue stream. The company now serves a growing variety of clients in every business sector, from tourism and hospitality to health care, legal and accounting. Along the way, TeamLogic IT has grown to more than 150 locations throughout North America and continues to expand in new and existing markets.