TeamLogic IT Franchises Target Nonprofits For Managed IT Services
A low-cost solution to IT safety and security is just what frugal organizations need to enhance operational effectiveness
Most nonprofits rely on their IT systems for fundraising, donor-information storage, and many other core operations. They also usually are running older, out-of-date systems, but are unsure how they can manage upgrades on their operating budgets. A TeamLogic IT franchise can provide just the solution they need.
“We often meet nonprofit operators when they call us at night or on the weekend because their systems have failed, or they’ve gotten bitten by a piece of malware or some other major problem,” says Chuck Lennon, President of TeamLogic IT. “Obviously, we want to help them fix the problem they are having. And once that crisis is taken care of, a conversation about managed IT services takes place right away.”
One-stop solution, peace of mind
With managed IT services, a nonprofit or any other business has not only its local TeamLogic IT franchise team on call 24/7, it has a nationwide network of technicians to fall back on, as well. That means that no matter what the system setup and configuration, help is immediate and effective.
“Many of these organizations are using really old systems, and they don’t have the capital to do a full upgrade,” Chuck explains. “Our techs know the ins and outs of all the new hardware and software, but many of them also have decades of experience — so they can keep older setups going, as well.”
What’s more, Chuck adds, they can patch in backups and other failsafes so that the existing system does have some support in case of failure. “It’s a great way for them to bridge the gap between what they have and what they eventually will upgrade to,” he says.
Timely hardware, software updates
In other cases, a nonprofit has patched together an IT system that has new elements tacked onto older pieces. TeamLogic IT franchise teams can tackle these, as well, working to keep the whole thing running while suggesting ways to quickly and economically evaluate and upgrade.
“What our owners do is let their techs do a full evaluation, and then create a plan of action,” Chuck says. “They sit down with the nonprofit management team and go through where they are, where they need to be, and the steps to get from one point to the other.”
That means not just talking about prices for equipment and software, but showing how managed IT services are a part of the overall solution.
“Once they realize that with a managed services contract they can make all this happen, and also have constant and ongoing IT service and support, they jump all over it,” Chuck says. “In most cases they had no idea there was something out there besides break-fix, short-term solutions. That’s why TeamLogic IT franchise operations do so well. Nobody else offers the solutions and the expertise that we do.”