Vendor Selection Process Boosts TeamLogic IT Franchise Owners’ Revenue

Total client care means offering turnkey solutions from managed IT services to high-quality products from carefully chosen vendors

tlit-new-carWhen the TeamLogic IT franchise network was getting off the ground, plenty of time was spent introducing the concept to well-known, national hardware and software vendors. The thinking was that if they knew what a high-quality operation TeamLogic IT was, they’d be interested.

It’s work that has paid off handsomely over the years, and has given birth to a vendor support network that’s the envy of any other IT support franchise system or standalone operation.

“We knew what a good thing we were bringing to the market, and we also knew that to succeed we’d want to have the best partners available when it comes to equipment,” explains Chuck Lennon, president. “So we got out early and began to build relationships that pay huge dividends for us now.”

Vendors eager for access to franchise owners

How solid is the relationship? During TeamLogic IT’s most recent annual conference the vendor area was sold out months ahead of time, with several companies on a waiting list.

“We just couldn’t accommodate everyone without moving to a larger venue,” Chuck recalls. “And I expect it to be the same way this year as well. When these technology services companies and hardware manufacturers see the value in what we’re doing, and the long-term relationships we’re building through managed IT services contacts, they want in on the action.”

Even so, Chuck is quick to point out that not everyone who wants to get in front of TeamLogic IT franchise owners is able to do so.

“We research every vendor very, very carefully, and that includes putting their products through some pretty rigorous testing,” he says. “We know our franchise owner partners are relying on us to vet the products we send to them to use, and we take that responsibility very seriously.”

Franchise growth translates into buying power

Another benefit to the TeamLogic IT-vendor relationship is quantity pricing, thanks to solid growth within the franchise network. It’s pretty simple market economics: the more franchises need products, the better deal TeamLogic IT’s corporate team can negotiate.

“Another reason vendors love us is that we sell their equipment and software,” Chuck says. “Because our TeamLogic IT franchise owners and their tech teams are so adept at identifying the exact right solution for their clients, we can make sure they have all the products they need to make that installation happen.”

And then, he adds, “that franchise team is always working to make sure upgrades and updates are installed, so the product pipeline just keeps on flowing. It’s a great success story for us.”

TeamLogic IT is the technology franchise small and medium-sized businesses increasingly turn to for turnkey support. TeamLogic IT’s managed services contracts give clients peace of mind around their technology needs, and provide franchise owners with a steady, predictable revenue stream. TeamLogic IT now serves a wide and growing variety of clients in every business sector, from tourism and hospitality to healthcare, legal and accounting.  Along the way, TeamLogic IT has grown to more than 100 locations across North America, and continues to expand in both new and existing markets.

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