New TeamLogic IT Franchise Has Quick Impact on Chemical Company

TeamLogic IT franchise demonstrates the value we offer customers — and shows why our consultative approach aids growth.

Nicholas Clark of Alexium International says that TeamLogic IT of Greenville has made his company's IT infrastructure much stronger.

Nicholas Clark of Alexium International says that TeamLogic IT of Greenville has made his company’s IT infrastructure much stronger.

One of the most powerful things a business can do for its customers is to take complex problems and create simple, elegant solutions. That’s why Bill Galinsky and his TeamLogic IT franchise in Greenville, South Carolina, hit it off so well with Alexium International and its CEO, Nicholas Clark. They share a common goal of building strong businesses by making complex tasks simple.

Bill started his TeamLogic IT franchise in December and is growing by providing outstanding IT support and consulting to businesses in the local Greenville area. A solid technology infrastructure is integral for growing businesses, and TeamLogic IT partners with customers to assess their technology needs and devise solutions to ensure critical business data is safe, secure and easily accessible.

Bill started working with Nicholas after learning about Alexium International during a networking meeting in early 2014. Alexium produces advanced chemicals that are used to create flame retardant fabrics. The company’s technology was originally developed for military use, but Alexium is currently commercializing its solutions and bringing its economical and non-toxic process to a much wider market.

But Alexium had a problem: Its IT infrastructure was giving the company fits. Nicholas knew that the IT challenge needed to be solved so that the company could grow efficiently.

“We were having a lot of problems,” he says. “We had an old system. Everything was quite antiquated. We needed it all upgraded — the whole lot.”

Problems mean downtime, and downtime means lost productivity. Because Alexium employs teams of chemists and other high-earning employees, lost productivity becomes expensive quickly.

TeamLogic IT of Greenville took a detailed look at the IT challenges Alexium was dealing with, then built a customized plan to upgrade systems in two offices: Alexium’s research facility in Greer, South Carolina, as well as its executive offices in Greenville.

TeamLogic helped Alexium switch to a faster internet service provider and was able to fast-track installation; installed firewalls at both offices; created secure remote connections between the offices; upgraded the email system; and redesigned the website.

Nicholas says that downtime was minimal during the upgrades, and there were no surprises.

“TeamLogic IT is my sole provider now,” he says. “They’re fantastic. They’re brilliant. They’re always willing to help, and they move fast when we have a request, which is something I’m a big stickler for, because I don’t want to have to wait when something is impacting the business.”

TeamLogic IT also offered sound advice.

“A systems upgrade was part of the plan to move company forward, but what I envisioned versus what TeamLogic IT said we should do was very different,” Nicholas says. “Their recommendations were spot on.”

Learn more about TeamLogic IT

TeamLogic IT provides IT services to businesses of all sizes — and especially to small and midsize businesses that are working to grow. Its 50 franchise units and more than 200 technicians give the technology franchise a nationwide footprint and a massive knowledge base with which to provide exceptional service to clients. TeamLogic helps its clients become more productive and secure, and that focus has helped franchise owners earn double-digit average same-unit sales growth for three years in a row. To learn more about the business, including start-up costs for a franchise, visit our research pages. You can read interviews with TeamLogic franchise owners, including Bill Galinsky, on our blog. For even more information, fill out a form to download our free franchise report and start a conversation. We look forward to hearing from you!