How Do I Start a MSP Business?

TeamLogic IT is a top-rated Managed IT Services franchise committed to helping entrepreneurs thrive in business

As businesses of all sizes move beyond the break-fix model that dominated IT support up until recently and into Managed IT Services, there is ample opportunity for entrepreneurs to do well in a MSP business.

For the last several years, MSP has emerged as the dominant segment of the IT industry. As businesses become more and more dependent on technology, the ability to have one provider that can handle all of their IT needs, eliminate downtime, guard against cyber-security threats, and implement new software to keep them on the cutting edge is a winning strategy for growth. For owners of an MSP business, this is also a win, as they benefit from a retainer-based business model and long-term, lucrative contracts.

In an article written by Deloitte UK, entitled, “The Rise of Managed Services,” the benefits for business owners outsourcing their IT to a Managed Services Provider go far beyond cost-savings:

• Improved operational efficiency and quality over a long-term basis
• Helps business owners take advantage of scalable, innovative technology and expertise too time-consuming and expensive to build in-house
• Predictable pricing and less exposure to financial risk

TeamLogic IT Owns a Sweet Spot in the MSP Business Market

Luckily, you don’t have to go into business as an independent MSP. TeamLogic IT, the nation’s top-rated MSP franchise, exists to help IT professionals thrive as entrepreneurs. Founded in 2006, TeamLogic IT has grown to over 200 locations across the country, and has been at the forefront of helping small- and medium-sized businesses transition away from break-fix IT support and into Managed IT Services.

By focusing on small- and medium-sized businesses, TeamLogic IT operates in a sweet spot in the market. This is an area where there is both tremendous growth potential and little competition. According to Fundera, there are more than 30,000 small businesses in the United States, and the wide majority of them rely on IT to keep their doors open. The recent pandemic accelerated the dependency on technology, and this trend is expected to continue.

“There is a great demand for the service of managed IT out there,” says Patrick Spaan, Director of Franchise Development with TeamLogic IT. “Our managed IT services platform sets us apart: we don’t bill a customer every time they break something. We wake up and make sure that our clients are up and running — because if they aren’t running, we are losing money. This gives our clients peace of mind because they know that TeamLogic IT has an incentive to keep thejm up and running and productive.”

Why Investing in an MSP Franchise is Smarter than Going It Alone

As an IT professional, you’ve already developed the significant experience to become an expert resource to clients who rely on you to provide the solutions that will keep them on the cutting edge. While this skill-set provides a tremendous head start on other entrepreneurs looking to open an MSP business, if you’re lacking experience as an entrepreneur, developing those skills on your own will be a long, lonely road.

TeamLogic IT franchise exists to empower IT professionals who are making the leap into business ownership. In fact, the wide majority of our franchise owners had significant experience in IT before franchising with us, and as a result, we’ve developed one of the most comprehensive and robust training and ongoing support platforms in the franchise industry.

When you sign your franchise agreement, we provide a full six days of in-person classroom training at our headquarters in Mission Viejo, California, and an additional 27 hours of pre-opening training that is conducted online or through webinars and phone consultation.The training focuses on our four operating systems: Employee Management, Financial Management, Sales & Marketing Management and Technical Management.

“They do a good deal of providing structured training,” says Stewart Paul, who opened his first franchise in Newton, PA in April 2011 and has subsequently acquired 10 more TeamLogic IT franchises in the Greater Philadelphia and South Jersey market area. “The university they put on — which covers what TeamLogic IT stands for, the services provided, how to handle the business in terms of marketing and sales, and the technology — is very good at giving you the information that you need. And they tailor it. Some people need more of one thing or more of another, and they have tremendous depth of knowledge, so you can drill down as deep as you want in any area.”

Our Business Model is Designed to Help You Become the Go-To MSP Resource for Small- and Medium-sized Businesses in Your Market

The secret to being a successful MSP business owner is person-to-person conversational skills, networking in your community and forging relationships that will lead to long-term revenue and sales.

As a TeamLogic IT franchise owner, you will not be providing the IT support that your clients rely on, instead, you will hire and manage the best technicians in your market to do that. Your role will be that of a CEO. You will be the one who demonstrates the value of a long-term MSP relationship that helps the small- and medium-sized businesses in your market increase profitability, efficiency, and productivity.

As the leading MSP franchise, TeamLogic IT was created to become the go-to IT team for small- and medium-sized businesses. We offer fast responses to IT challenges, but more importantly, we act as an IT advisor to our customers, monitoring their vital IT systems to prevent problems and eliminate downtime. We also analyze their businesses to recommend specific technology solutions that can help them grow. We’re not just the people that business owners call when something breaks; we are business partners who provide guidance over the long-term.

“TeamLogic IT franchisees support a wide array of small businesses in their communities, everything from medical offices and engineering firms, to local hotels and nonprofit organizations,” says Chuck Lennon, Executive Vice President of TeamLogic IT. “Just about any business that depends on technology needs the help and support of TeamLogic IT. There are so many things that drive technology in small businesses, who are in turn struggling to find the right solutions for their company. This is what drives the growth of our business.”

How Much Can You Make as a TeamLogic IT Franchise Owner?

As a TeamLogic IT franchise owner, you will benefit from a business model that is recession-resistant, essential to the health of your local economy, and offers strong earning potential. Our Managed IT Services model offers you the ability to benefit from long-term, lucrative contracts that allow you to focus on growing your business.

“We exist to ensure that our owners have the ability to run highly efficient and fast-growing businesses,” says Chuck Lennon, Executive Vice President of TeamLogic IT. “We’ve been growing comp sales in the double digits for several consecutive years. Our existing franchisees have grown their revenues significantly. It’s proof that our business model works, and that we have some of the most passionate and dedicated franchise owners in the industry.”

The fact that TeamLogic IT positions you to benefit from being a part of a much larger network right away, with support, resources, ongoing coaching, buying power and access to the best minds in the MSP industry is also a key differentiating factor:

“Being a part of a franchise was the best of both worlds,” says Ryan Mann, owner of a TeamLogic IT franchise in Mountain View, California. “I had worked for some of the largest MSP companies, and it was great to have that buying power and the resources of a large MSP, but it’s very difficult to have individual offices that can be managed as an individual office. So with the franchise model, you get the support, the resources and buying power of a large MSP, but as a franchise owner, you’re free to run your own business and be nimble. TeamLogic IT Franchise is large enough to support you and small enough to know you.”

Learn more about investing in a TeamLogic IT franchise

For in-depth details about the TeamLogic IT franchise opportunity, download our free franchise report. You can also learn more by visiting our research pages.