How Kilwins’ Southwest Expansion Attracts Multi-Unit Franchise Owners

A Chocolate Shop Business That’s Rapidly Growing Nationwide

Kilwins has been delighting communities across the country for decades with hand-crafted fudge, premium chocolates, Original Recipe ice cream, and other craveable treats that keep guests coming back for more. For multi-unit franchise owners, our brand represents a proven business model that combines high-quality products with a memorable in-store experience, giving them the room to grow with confidence in their market. Over the past year, we’ve continued to expand across the country with new locations across Texas and Tennessee. And now, Kilwins has set its sights on the Southwest, with plans to introduce our fan favorites in Arizona.

We’re planting roots in the Phoenix–Scottsdale area with plans to grow in communities across Arizona over the next few years. These attractive markets are packed with tourists and locals ready to discover the magic of our variety of sweet offerings. By claiming a spot in these bustling, high-traffic areas, franchisees can own a business that immediately captures the attention of their local guests. Combined with the proven systems, brand recognition, and operational support that make our franchise opportunities stand out, owners can open multiple locations with full support while building a loyal guest base and becoming a pillar of the community.

Targeted Expansion Across Arizona

Now is the ideal time to join the Kilwins family as we bring our heritage of quality to brand new regions. Guests are naturally drawn to our shops because we provide a special experience they can’t find anywhere else, from the sight of fudge being hand-paddled to the nostalgic atmosphere of an authentic confectionery. This consistent guest engagement creates a reliable foundation for expansion, allowing multi-unit franchise owners to grow by replicating that same beloved experience across several neighborhoods.

Our leadership sees this unique connection with guests as the primary engine for scaling in Arizona:

“Arizona supports strong unit economics and year-round demand for ice cream, and our premium confections, driven by a steady climate and favorable operating conditions, and is a market with high-traffic, walkable retail areas,” said Brian Britton, president and CEO of Kilwins. “Just as important, Arizona’s consistent population and retail growth, along with communities that value quality and experience, check a lot of boxes for Kilwins and create an ideal environment for experienced operators building multi-unit franchises and new owners to grow with the brand.”

Why Multi-Unit Franchise Owners Choose Kilwins

Kilwins’ expansion into Arizona creates a strategic path for growth in a market where the climate and culture perfectly align with a premium dessert brand. Multi-unit franchise owners can take control of high-traffic areas like Phoenix and Scottsdale using a name that people who know Kilwins already love, which removes much of the guesswork that comes with establishing a local presence and growing a guest base. Our proven systems, detailed training programs, and streamlined operations make it easier than ever to grow across multiple locations without losing the quality and excellent service that make us a go-to destination for premium sweet treats nationwide.

Interested in exploring our franchise opportunities? Let’s build something sweet together.

Start by visiting our franchise website to dive deeper into our franchise model, startup costs, and comprehensive support. When you’re prepared to take the next step, complete the inquiry form here to connect with our team. We’ll be in touch to discuss your goals and help you discover if Kilwins could be your next great business move.