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Profile Stories

For over 20 years, TeamLogic IT has helped entrepreneurs transform their passion into thriving businesses, regardless of their technical background. Our franchise owners’ inspiring stories demonstrate how they’ve leveraged our proven business model, trusted brand, and comprehensive support system to achieve remarkable growth and financial prosperity. Their journeys showcase the potential that awaits you with TeamLogic IT as your partner in building a rewarding business in the IT industry.

Arti DuttArti Dutt

Coming from a family of entrepreneurs in India, Arti Dutt leveraged her background as a software engineer to launch her TeamLogic IT franchise in Woodland Hills, CA in 2016. Despite her technical expertise, Arti faced initial challenges with sales and networking – obstacles she overcame by joining Toastmasters and pushing herself outside her comfort zone. As the first woman-owned TeamLogic IT franchise, she persevered through early difficulties to build strong client relationships, starting with her very first customer who remains with her today.

A defining moment in Arti’s journey came when she faced a complete staff turnover that threatened her business. Rather than give up, she leaned on the TeamLogic IT franchise network for support and focused on building the right team. Her persistence paid off – she now leads a strong team of four full-time engineers, with her husband Amit helping with financial management and specialized IT projects. This turnaround helped her achieve membership as the first woman in the coveted TeamLogic IT Million Dollar Club.

Looking ahead, she aims to expand her cybersecurity and compliance services while maintaining her commitment to excellence. As Arti says, “Either you win, OR you learn. You never lose” – a philosophy that has guided her journey from engineer to thriving business owner.


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Scott Wiles

Though it’s not a requirement to have a background in IT to own a TeamLogic IT franchise, it can certainly give you an edge if you know how to communicate your wealth of knowledge effectively, so that customers know they can rely on you. Take for example Scott Wiles, who owns a TeamLogic IT franchise in Melbourne, Florida. Having previously run the IT infrastructure and information security for AMC, he couldn’t pass up choosing to franchise with TeamLogic IT.

Scott started completely fresh in a new state, and thanks to our proven business model, he’s been able to steadily build his client base. Scott explains, “The Lead Market has been strong. I’ve also got a lot of word of mouth. Then also growing the relationships once we get them by adding more services. Just making the most of the opportunities, with the training, all the tools and technology, and the processes that the corporate team gives us, combined with the experience I bring. Drawing on all that, I can find a package that’s appropriate for our customers.”

Given the presence of aerospace and defense-related companies in Florida, Scott has also found a niche in compliance-focused solutions for his customers. There’s a high demand for controlling information that is classified and must be protected. TeamLogic IT is able to comprehensively provide the systems, equipment, and strategies that keep these companies safe.


Brad RabinowitzBrad Rabinowitz

After spending nearly two decades climbing the corporate ladder to become VP of IT at a commercial real estate firm, Brad Rabinowitz took a leap of faith to become a TeamLogic IT franchise owner. Drawing inspiration from his mother’s strong work ethic and driven by the desire to create a better life for his two young daughters, Brad saw technology not just as a career path, but as an opportunity for growth. His transition from corporate executive to entrepreneur began with converting his former employer into his first client, setting a strong foundation for his new venture.

Brad’s strategic approach to business ownership has already yielded impressive results. In just over a year, he was named TeamLogic IT’s Rookie of the Year at the 2024 Owners Summit for achieving the highest first-year revenue among new franchisees. His success stems from his willingness to take on any challenge and his focus on efficiency – preferring to optimize operations through automation rather than simply adding staff to handle growth. Starting with 15 clients, he aims to double that number in the coming year, while expanding into co-managed services and virtual desktops.

The Florida native brings a straightforward, humble approach to managing his TeamLogic IT franchise, which serves a diverse clientele. Despite facing the different kinds of stress that come with business ownership, Brad appreciates the freedom and flexibility to build something of his own. With his technical expertise and commitment to exceptional service, he’s building his business while staying focused on his ultimate goal: creating long-term business growth that will allow him to spend more time with his family as his daughters grow up.


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Roma Patel

When it comes to applying one’s unique abilities to business, Roma Patel is a fantastic example of the innovation our TeamLogic IT franchisees are capable of. As a way to market her Cincinnati-based business, Roma has been consistently creating educational video content on LinkedIn, breaking down concepts like cybersecurity and cloud migration for a widespread audience. This clever and informative approach to brand building has earned her more than 3,000 followers, and counting!

Before she became a TeamLogic IT owner, Roma spent nearly 10 years working as a student support/helpdesk technician and support manager for Cornell University. By bringing that same enthusiasm for helping others to her current work, she has seen steady growth and increased her revenue year-over-year.

Like many of our franchisees, Roma enjoys interacting with customers and prospects, and regularly checks in with customers on a monthly or bimonthly basis to ensure they’re completely satisfied with the service they’re getting. “It’s time consuming, but I think it adds a lot of value and goes a long way,” Roma explained.

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