Why Medical Businesses Hire TeamLogic IT Franchises

Dental surgeon explains how TeamLogic IT has improved his business

The Dental Implant Aesthetic Center of Memphis had a problem with their technology: it didn’t always work. Servers would crash, other equipment would go down, and productivity would plummet. This was more than an inconvenience, because technology unpins a busy and growing practice. That’s why the Center, like so many other medical businesses, turned to TeamLogic IT of Memphis for help.

Advanced technology is in use across the practice. The dental surgery center uses 3D scans of patients’ mouths to help them create custom molds for dental implants that replace missing or damaged teeth. Patient records — including the massive 3D files — are sent between the main and satellite offices on a regular basis. When their systems stop communicating, they can’t even properly book procedures.

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The Center enjoys the peace of mind provided by a TeamLogic IT managed IT services contract. This monthly retainer means an experienced tech team is available if any hardware or software issues arise, and it’s also much more. By engaging with TeamLogic IT, the Center has gained an IT partner who’s looking at their overall tech needs, including safety and cybersecurity, both now and into the future.

Just how comprehensive are the services provided under a managed IT services contract? TeamLogic IT owner Drayton Meyers and his team of technicians provide backup, disaster recovery, system monitoring, and more. The services are aimed squarely at preventing downtime and making the practice more efficient, so that surgeons like Darren Williams can focus on serving patients.

“We have regular meetings where we sit down and review everything that’s going on,” Williams says. “We are given a heads-up when a piece of equipment is coming to the end of its life, so we can budget for replacing that piece of equipment.”

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That means the Center’s team is able to spend their time with patients, instead of chasing down a new part or device or spending hours on hold waiting for technical support. TeamLogic IT lets them do what they want to do, and all for a predictable monthly fee.

“If you don’t stay up with the technology curve, you are lost,” Williams says. “In the past, if I was out in our Collierville office and the patient had been seen in the Memphis office, I had no access to their records,” he says. “Now, it’s just a click of a button, and I can see absolutely everything that’s going on in the practice.”

TeamLogic IT is the technology franchise small and medium-sized businesses increasingly rely on for turnkey support. TeamLogic IT’s managed IT services contracts give clients peace of mind around their technology needs, and provide franchise owners with a steady, predictable revenue stream. The company now serves a wide and growing variety of clients in every business sector, from tourism and hospitality to healthcare, legal, and accounting.  Along the way, TeamLogic IT has grown to more than 250 locations around North America and continues to expand in both new and existing markets.

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For more in-depth details about the TeamLogic IT franchise opportunity, visit our research pages here. If you’re ready to talk about investing in an IT franchise that helps medical businesses reach their peak productivity, fill out our form here. Our dedicated franchise team will be in touch to start a conversation with you.