What Type of Customers Do We Serve?
Professionals who rely on technology to deliver their services are ideal customers
There were nearly 30 million small businesses in America in 2019, according to Forbes. Of those, 1 million are ideal managed IT services clients for TeamLogic IT. What makes those 1 million special?
They generally have high revenue per employee and rely on technology to deliver services to their customers. They also have between 5 and 50 employees — they are big enough to need strong systems that allow them to collaborate effectively, but not big enough to have their own IT staff. Often, they are professional- and practice-based service companies.
Physicians’ practices and dental offices rely on technology to deliver patient care, keep track of patient records, handle billing, make appointments and coordinate with other healthcare professionals. If their systems aren’t running smoothly, and they are forced into downtime, they can quickly lose thousands of dollars. If their data is not secure, they can be liable. By providing stable systems, security and backup solutions, TeamLogic IT franchises are able to eliminate expensive headaches.
Lawyers generally make their living through hourly billings, and if their systems prevent them from working, they also prevent them from billing. That means computer problems can quickly cost a law office significant revenue. At the same time, lawyers handle sensitive information for their clients, so data security is critical. Accessibility is also important, and providing both security and accessibility requires strategic deployment of IT solutions.
PR and advertising agencies.
Communications professionals maintain vast troves of information that is used to craft marketing campaigns for their clients. If image files and background data are missing or hard to find, precious time is lost. Like a lawyer, if a PR agency isn’t pitching for a client, they aren’t billing.
Financial services providers and boutique investment firms.
Wealth management is big business, and wealth managers rely on secure data and responsive systems so they can adjust portfolios quickly while keeping track of every penny. A system outage can cost their clients tens of thousands of dollars in lost opportunity, and it doesn’t take too many outages to send high net-worth individuals shopping for a new investment firm.
What do these companies have in common?
They cannot afford downtime. They cannot afford to lose data. They cannot afford major disruption. The value of managed IT services is crystal clear and compelling.
That’s a tiny slice of our customer base for managed IT services. Our customers also include biotechnology firms, ambulance providers, trucking companies, manufacturers, retailers, hotel chains and many, many others.